diff --git a/docs/help.rst b/docs/help.rst index cba4bf5..7291e62 100644 --- a/docs/help.rst +++ b/docs/help.rst @@ -57,28 +57,25 @@ often help you pinpoint the problem... .. _contact: .. _support: -Support -------- +Getting support +--------------- If you've gone through the troubleshooting above and still aren't sure what's wrong, -the Anymail community is happy to help. Anymail is supported and maintained by the -people who use it---like you! (Anymail contributors volunteer their time, and are -not employees of any ESP.) +the Anymail community is happy to help. + +Anymail is supported and maintained by the people who use it---like you! +Our contributors volunteer their time (and most are not employees of any ESP). Here's how to contact the Anymail community: **"How do I...?"** If the *Search docs* box on the left doesn't find an answer, - ask a `question on Stack Overflow`_ and tag it "django-anymail". + ask a question in the GitHub `Anymail discussions`_ forum. **"I'm getting an error or unexpected behavior..."** - Either ask a `question on Stack Overflow`_ tagged "django-anymail" - or open a `GitHub issue`_. (But please don't raise the same issue - in both places.) - - Be sure to include: + Ask a question in the GitHub `Anymail discussions`_ forum. Be sure to include: * which ESP you're using (Mailgun, SendGrid, etc.) * what versions of Anymail, Django, and Python you're running @@ -102,13 +99,13 @@ Here's how to contact the Anymail community: **"Could Anymail support this ESP or feature...?"** - If there's already a `GitHub issue`_ open, express your support using GitHub's - `thumbs up reaction`_. If not, open a new issue. Either way, be sure to add a comment - if you're able to help with development or testing. + If the idea has already been suggested in the GitHub `Anymail discussions`_ forum, + express your support using GitHub's `thumbs up reaction`_. If not, add the idea + as a new discussion topic. And either way, if you'd be able to help with development + or testing, please add a comment saying so. +.. _Anymail discussions: https://github.com/anymail/django-anymail/discussions .. _GitHub issue: https://github.com/anymail/django-anymail/issues -.. _question on Stack Overflow: - https://stackoverflow.com/questions/ask?tags=django-anymail .. _thumbs up reaction: https://blog.github.com/2016-03-10-add-reactions-to-pull-requests-issues-and-comments/