import json from datetime import datetime from django.utils.timezone import utc from .base import AnymailBaseWebhookView from ..inbound import AnymailInboundMessage from ..signals import inbound, tracking, AnymailInboundEvent, AnymailTrackingEvent, EventType, RejectReason class SendGridTrackingWebhookView(AnymailBaseWebhookView): """Handler for SendGrid delivery and engagement tracking webhooks""" esp_name = "SendGrid" signal = tracking def parse_events(self, request): esp_events = json.loads(request.body.decode('utf-8')) return [self.esp_to_anymail_event(esp_event) for esp_event in esp_events] event_types = { # Map SendGrid event: Anymail normalized type 'bounce': EventType.BOUNCED, 'deferred': EventType.DEFERRED, 'delivered': EventType.DELIVERED, 'dropped': EventType.REJECTED, 'processed': EventType.QUEUED, 'click': EventType.CLICKED, 'open': EventType.OPENED, 'spamreport': EventType.COMPLAINED, 'unsubscribe': EventType.UNSUBSCRIBED, 'group_unsubscribe': EventType.UNSUBSCRIBED, 'group_resubscribe': EventType.SUBSCRIBED, } reject_reasons = { # Map SendGrid reason/type strings (lowercased) to Anymail normalized reject_reason 'invalid': RejectReason.INVALID, 'unsubscribed address': RejectReason.UNSUBSCRIBED, 'bounce': RejectReason.BOUNCED, 'blocked': RejectReason.BLOCKED, 'expired': RejectReason.TIMED_OUT, } def esp_to_anymail_event(self, esp_event): event_type = self.event_types.get(esp_event['event'], EventType.UNKNOWN) try: timestamp = datetime.fromtimestamp(esp_event['timestamp'], tz=utc) except (KeyError, ValueError): timestamp = None if esp_event['event'] == 'dropped': mta_response = None # dropped at ESP before even getting to MTA reason = esp_event.get('type', esp_event.get('reason', '')) # cause could be in 'type' or 'reason' reject_reason = self.reject_reasons.get(reason.lower(), RejectReason.OTHER) else: # MTA response is in 'response' for delivered; 'reason' for bounce mta_response = esp_event.get('response', esp_event.get('reason', None)) reject_reason = None # SendGrid merges metadata ('unique_args') with the event. # We can (sort of) split metadata back out by filtering known # SendGrid event params, though this can miss metadata keys # that duplicate SendGrid params, and can accidentally include # non-metadata keys if SendGrid modifies their event records. metadata_keys = set(esp_event.keys()) - self.sendgrid_event_keys if len(metadata_keys) > 0: metadata = {key: esp_event[key] for key in metadata_keys} else: metadata = {} return AnymailTrackingEvent( event_type=event_type, timestamp=timestamp, message_id=esp_event.get('anymail_id', esp_event.get('smtp-id')), # backwards compatibility event_id=esp_event.get('sg_event_id', None), recipient=esp_event.get('email', None), reject_reason=reject_reason, mta_response=mta_response, tags=esp_event.get('category', []), metadata=metadata, click_url=esp_event.get('url', None), user_agent=esp_event.get('useragent', None), esp_event=esp_event, ) # Known keys in SendGrid events (used to recover metadata above) sendgrid_event_keys = { 'anymail_id', 'asm_group_id', 'attempt', # MTA deferred count 'category', 'cert_err', 'email', 'event', 'ip', 'marketing_campaign_id', 'marketing_campaign_name', 'newsletter', # ??? 'nlvx_campaign_id', 'nlvx_campaign_split_id', 'nlvx_user_id', 'pool', 'post_type', 'reason', # MTA bounce/drop reason; SendGrid suppression reason 'response', # MTA deferred/delivered message 'send_at', 'sg_event_id', 'sg_message_id', 'smtp-id', 'status', # SMTP status code 'timestamp', 'tls', 'type', # suppression reject reason ("bounce", "blocked", "expired") 'url', # click tracking 'url_offset', # click tracking 'useragent', # click/open tracking } class SendGridInboundWebhookView(AnymailBaseWebhookView): """Handler for SendGrid inbound webhook""" esp_name = "SendGrid" signal = inbound def parse_events(self, request): return [self.esp_to_anymail_event(request)] def esp_to_anymail_event(self, request): # Inbound uses the entire Django request as esp_event, because we need POST and FILES. # Note that request.POST is case-sensitive (unlike email.message.Message headers). esp_event = request if 'headers' in request.POST: # Default (not "Send Raw") inbound fields message = self.message_from_sendgrid_parsed(esp_event) elif 'email' in request.POST: # "Send Raw" full MIME message = AnymailInboundMessage.parse_raw_mime(request.POST['email']) else: raise KeyError("Invalid SendGrid inbound event data (missing both 'headers' and 'email' fields)") try: envelope = json.loads(request.POST['envelope']) except (KeyError, TypeError, ValueError): pass else: message.envelope_sender = envelope['from'] message.envelope_recipient = envelope['to'][0] message.spam_detected = None # no simple boolean field; would need to parse the spam_report try: message.spam_score = float(request.POST['spam_score']) except (KeyError, TypeError, ValueError): pass return AnymailInboundEvent( event_type=EventType.INBOUND, timestamp=None, # SendGrid doesn't provide an inbound event timestamp event_id=None, # SendGrid doesn't provide an idempotent inbound message event id esp_event=esp_event, message=message, ) def message_from_sendgrid_parsed(self, request): """Construct a Message from SendGrid's "default" (non-raw) fields""" try: charsets = json.loads(request.POST['charsets']) except (KeyError, ValueError): charsets = {} try: attachment_info = json.loads(request.POST['attachment-info']) except (KeyError, ValueError): attachments = None else: # Load attachments from posted files attachments = [ AnymailInboundMessage.construct_attachment_from_uploaded_file( request.FILES[att_id], content_id=attachment_info[att_id].get("content-id", None)) for att_id in sorted(attachment_info.keys()) ] return AnymailInboundMessage.construct( raw_headers=request.POST.get('headers', ""), # includes From, To, Cc, Subject, etc. text=request.POST.get('text', None), text_charset=charsets.get('text', 'utf-8'), html=request.POST.get('html', None), html_charset=charsets.get('html', 'utf-8'), attachments=attachments, )