{% extends "emails/base.html" %}

{% block title %}Support Ticket Resolved{% endblock %}

{% block content %}
<h2 style="color: #16a34a; margin-bottom: 20px;">✅ Your Support Ticket Has Been Resolved</h2>

<p>Hi {{ name }},</p>

<p>Good news! Your support ticket has been resolved by our team.</p>

<div style="background-color: #f0fdf4; padding: 15px; border-radius: 8px; border-left: 4px solid #16a34a; margin: 20px 0;">
    <p style="margin: 5px 0;"><strong>Ticket Number:</strong> {{ ticket_number }}</p>
    <p style="margin: 5px 0;"><strong>Subject:</strong> {{ subject }}</p>
    <p style="margin: 5px 0;"><strong>Resolved By:</strong> {{ resolved_by }}</p>
</div>

<p>We hope we were able to address your concerns satisfactorily. If you have any follow-up questions or if the issue persists, please don't hesitate to reach out by replying to this email or submitting a new contact form.</p>

<div style="margin-top: 30px; padding: 20px; background-color: #eff6ff; border-radius: 8px;">
    <p style="margin: 0 0 10px 0;"><strong>Need More Help?</strong></p>
    <p style="margin: 0; font-size: 14px;">You can reference ticket number <strong>{{ ticket_number }}</strong> in any future communications about this issue.</p>
</div>

<p style="margin-top: 25px;">Thank you for your patience and for being part of the ThrillWiki community!</p>

<p style="margin-top: 20px; font-size: 14px; color: #6b7280;">
    If you're satisfied with how your ticket was handled, we'd love to hear your feedback. Your input helps us improve our support services.
</p>
{% endblock %}