feat: Add blog, media, and support apps, implement ride credits and image API, and remove toplist feature.

backend/apps/support/models.py

@@ -0,0 +1,48 @@
+from django.db import models
+from django.conf import settings
+from apps.core.history import TrackedModel
+
+class Ticket(TrackedModel):
+    STATUS_OPEN = 'open'
+    STATUS_IN_PROGRESS = 'in_progress'
+    STATUS_CLOSED = 'closed'
+    
+    STATUS_CHOICES = [
+        (STATUS_OPEN, 'Open'),
+        (STATUS_IN_PROGRESS, 'In Progress'),
+        (STATUS_CLOSED, 'Closed'),
+    ]
+
+    user = models.ForeignKey(
+        settings.AUTH_USER_MODEL,
+        on_delete=models.SET_NULL,
+        null=True,
+        blank=True,
+        related_name="tickets",
+        help_text="User who submitted the ticket (optional)"
+    )
+    
+    subject = models.CharField(max_length=255)
+    message = models.TextField()
+    email = models.EmailField(help_text="Contact email", blank=True)
+    
+    status = models.CharField(
+        max_length=20, 
+        choices=STATUS_CHOICES, 
+        default=STATUS_OPEN,
+        db_index=True
+    )
+    
+    class Meta(TrackedModel.Meta):
+        verbose_name = "Ticket"
+        verbose_name_plural = "Tickets"
+        ordering = ["-created_at"]
+
+    def __str__(self):
+        return f"[{self.get_status_display()}] {self.subject}"
+
+    def save(self, *args, **kwargs):
+        # If user is set but email is empty, autofill from user
+        if self.user and not self.email:
+            self.email = self.user.email
+        super().save(*args, **kwargs)