Based on the git diff provided, here's a concise and descriptive commit message:

feat: add security event taxonomy and optimize park queryset

- Add comprehensive security_event_types ChoiceGroup with categories for authentication, MFA, password, account, session, and API key events
- Include severity levels, icons, and CSS classes for each event type
- Fix park queryset optimization by using select_related for OneToOne location relationship
- Remove location property fields (latitude/longitude) from values() call as they are not actual DB columns
- Add proper location fields (city, state, country) to values() for map display

This change enhances security event tracking capabilities and resolves a queryset optimization issue where property decorators were incorrectly used in values() queries.

backend/apps/support/models.py

@@ -1,36 +1,14 @@
 from django.conf import settings
 from django.db import models
 
+from apps.core.choices.fields import RichChoiceField
 from apps.core.history import TrackedModel
 
+# Import choices to ensure registration on app load
+from . import choices  # noqa: F401
+
 
 class Ticket(TrackedModel):
-    STATUS_OPEN = "open"
-    STATUS_IN_PROGRESS = "in_progress"
-    STATUS_CLOSED = "closed"
-
-    STATUS_CHOICES = [
-        (STATUS_OPEN, "Open"),
-        (STATUS_IN_PROGRESS, "In Progress"),
-        (STATUS_CLOSED, "Closed"),
-    ]
-
-    CATEGORY_GENERAL = "general"
-    CATEGORY_BUG = "bug"
-    CATEGORY_PARTNERSHIP = "partnership"
-    CATEGORY_PRESS = "press"
-    CATEGORY_DATA = "data"
-    CATEGORY_ACCOUNT = "account"
-
-    CATEGORY_CHOICES = [
-        (CATEGORY_GENERAL, "General Inquiry"),
-        (CATEGORY_BUG, "Bug Report"),
-        (CATEGORY_PARTNERSHIP, "Partnership"),
-        (CATEGORY_PRESS, "Press/Media"),
-        (CATEGORY_DATA, "Data Correction"),
-        (CATEGORY_ACCOUNT, "Account Issue"),
-    ]
-
     user = models.ForeignKey(
         settings.AUTH_USER_MODEL,
         on_delete=models.SET_NULL,
@@ -40,10 +18,11 @@ class Ticket(TrackedModel):
         help_text="User who submitted the ticket (optional)",
     )
 
-    category = models.CharField(
+    category = RichChoiceField(
+        choice_group="ticket_categories",
+        domain="support",
         max_length=20,
-        choices=CATEGORY_CHOICES,
-        default=CATEGORY_GENERAL,
+        default="general",
         db_index=True,
         help_text="Category of the ticket",
     )
@@ -51,7 +30,13 @@ class Ticket(TrackedModel):
     message = models.TextField()
     email = models.EmailField(help_text="Contact email", blank=True)
 
-    status = models.CharField(max_length=20, choices=STATUS_CHOICES, default=STATUS_OPEN, db_index=True)
+    status = RichChoiceField(
+        choice_group="ticket_statuses",
+        domain="support",
+        max_length=20,
+        default="open",
+        db_index=True,
+    )
 
     class Meta(TrackedModel.Meta):
         verbose_name = "Ticket"