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Docs: point questions to GitHub Discussions

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For questions and help with errors, recommend
GitHub Discussions rather than Stack Overflow.
This commit is contained in:
medmunds
2021-01-25 12:22:36 -08:00
committed by Mike Edmunds
parent f039366bf0
commit e523df35d1
1 changed files with 13 additions and 16 deletions
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docs/help.rst
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@@ -57,28 +57,25 @@ often help you pinpoint the problem...
.. _contact:
.. _support:
Support
-------
Getting support
---------------
If you've gone through the troubleshooting above and still aren't sure what's wrong,
the Anymail community is happy to help. Anymail is supported and maintained by the
people who use it---like you! (Anymail contributors volunteer their time, and are
not employees of any ESP.)
the Anymail community is happy to help.
Anymail is supported and maintained by the people who use it---like you!
Our contributors volunteer their time (and most are not employees of any ESP).
Here's how to contact the Anymail community:
**"How do I...?"**
If the *Search docs* box on the left doesn't find an answer,
ask a `question on Stack Overflow`_ and tag it "django-anymail".
ask a question in the GitHub `Anymail discussions`_ forum.
**"I'm getting an error or unexpected behavior..."**
Either ask a `question on Stack Overflow`_ tagged "django-anymail"
or open a `GitHub issue`_. (But please don't raise the same issue
in both places.)
Be sure to include:
Ask a question in the GitHub `Anymail discussions`_ forum. Be sure to include:
* which ESP you're using (Mailgun, SendGrid, etc.)
* what versions of Anymail, Django, and Python you're running
@@ -102,13 +99,13 @@ Here's how to contact the Anymail community:
**"Could Anymail support this ESP or feature...?"**
If there's already a `GitHub issue`_ open, express your support using GitHub's
`thumbs up reaction`_. If not, open a new issue. Either way, be sure to add a comment
if you're able to help with development or testing.
If the idea has already been suggested in the GitHub `Anymail discussions`_ forum,
express your support using GitHub's `thumbs up reaction`_. If not, add the idea
as a new discussion topic. And either way, if you'd be able to help with development
or testing, please add a comment saying so.
.. _Anymail discussions: https://github.com/anymail/django-anymail/discussions
.. _GitHub issue: https://github.com/anymail/django-anymail/issues
.. _question on Stack Overflow:
https://stackoverflow.com/questions/ask?tags=django-anymail
.. _thumbs up reaction:
https://blog.github.com/2016-03-10-add-reactions-to-pull-requests-issues-and-comments/