Files
django-anymail/anymail/webhooks/mailgun.py
Leo Antunes bb257152be Mailgun: treat temporary failure as deferred in tracking webhook
Map Mailgun severity: temporary failure event to Anymail "deferred" event, to distinguish it from severity: permanent failures which will show up as Anymail "bounced".

Also remap Mailgun reason: generic failure to Anymail "other" reject reason (rather than "bounced").

Closes #130
2018-11-01 15:26:49 -04:00

380 lines
17 KiB
Python

import json
from datetime import datetime
import hashlib
import hmac
from django.utils.crypto import constant_time_compare
from django.utils.timezone import utc
from .base import AnymailBaseWebhookView
from ..exceptions import AnymailWebhookValidationFailure, AnymailInvalidAddress
from ..inbound import AnymailInboundMessage
from ..signals import inbound, tracking, AnymailInboundEvent, AnymailTrackingEvent, EventType, RejectReason
from ..utils import get_anymail_setting, combine, querydict_getfirst, parse_single_address
class MailgunBaseWebhookView(AnymailBaseWebhookView):
"""Base view class for Mailgun webhooks"""
esp_name = "Mailgun"
warn_if_no_basic_auth = False # because we validate against signature
api_key = None # (Declaring class attr allows override by kwargs in View.as_view.)
def __init__(self, **kwargs):
api_key = get_anymail_setting('api_key', esp_name=self.esp_name,
kwargs=kwargs, allow_bare=True)
self.api_key = api_key.encode('ascii') # hmac.new requires bytes key in python 3
super(MailgunBaseWebhookView, self).__init__(**kwargs)
def validate_request(self, request):
super(MailgunBaseWebhookView, self).validate_request(request) # first check basic auth if enabled
if request.content_type == "application/json":
# New-style webhook: json payload with separate signature block
try:
event = json.loads(request.body.decode('utf-8'))
signature_block = event['signature']
token = signature_block['token']
timestamp = signature_block['timestamp']
signature = signature_block['signature']
except (KeyError, ValueError, UnicodeDecodeError) as err:
raise AnymailWebhookValidationFailure(
"Mailgun webhook called with invalid payload format",
raised_from=err)
else:
# Legacy webhook: signature fields are interspersed with other POST data
try:
# Must use the *last* value of these fields if there are conflicting merged user-variables.
# (Fortunately, Django QueryDict is specced to return the last value.)
token = request.POST['token']
timestamp = request.POST['timestamp']
signature = str(request.POST['signature']) # force to same type as hexdigest() (for python2)
except KeyError:
raise AnymailWebhookValidationFailure("Mailgun webhook called without required security fields")
expected_signature = hmac.new(key=self.api_key, msg='{}{}'.format(timestamp, token).encode('ascii'),
digestmod=hashlib.sha256).hexdigest()
if not constant_time_compare(signature, expected_signature):
raise AnymailWebhookValidationFailure("Mailgun webhook called with incorrect signature")
class MailgunTrackingWebhookView(MailgunBaseWebhookView):
"""Handler for Mailgun delivery and engagement tracking webhooks"""
signal = tracking
def parse_events(self, request):
if request.content_type == "application/json":
esp_event = json.loads(request.body.decode('utf-8'))
return [self.esp_to_anymail_event(esp_event)]
else:
return [self.mailgun_legacy_to_anymail_event(request.POST)]
event_types = {
# Map Mailgun event: Anymail normalized type
'accepted': EventType.QUEUED, # not delivered to webhooks (8/2018)
'rejected': EventType.REJECTED,
'delivered': EventType.DELIVERED,
'failed': EventType.BOUNCED,
'opened': EventType.OPENED,
'clicked': EventType.CLICKED,
'unsubscribed': EventType.UNSUBSCRIBED,
'complained': EventType.COMPLAINED,
}
reject_reasons = {
# Map Mailgun event_data.reason: Anymail normalized RejectReason
# (these appear in webhook doc examples, but aren't actually documented anywhere)
"bounce": RejectReason.BOUNCED,
"suppress-bounce": RejectReason.BOUNCED,
"generic": RejectReason.OTHER, # ??? appears to be used for any temporary failure?
}
severities = {
# Remap some event types based on "severity" payload field
(EventType.BOUNCED, 'temporary'): EventType.DEFERRED
}
def esp_to_anymail_event(self, esp_event):
event_data = esp_event.get('event-data', {})
event_type = self.event_types.get(event_data['event'], EventType.UNKNOWN)
event_type = self.severities.get((EventType.BOUNCED, event_data.get('severity')), event_type)
# Use signature.token for event_id, rather than event_data.id,
# because the latter is only "guaranteed to be unique within a day".
event_id = esp_event.get('signature', {}).get('token')
recipient = event_data.get('recipient')
try:
timestamp = datetime.fromtimestamp(float(event_data['timestamp']), tz=utc)
except KeyError:
timestamp = None
try:
message_id = event_data['message']['headers']['message-id']
except KeyError:
message_id = None
if message_id and not message_id.startswith('<'):
message_id = "<{}>".format(message_id)
metadata = event_data.get('user-variables', {})
tags = event_data.get('tags', [])
try:
delivery_status = event_data['delivery-status']
except KeyError:
description = None
mta_response = None
else:
description = delivery_status.get('description')
mta_response = delivery_status.get('message')
if 'reason' in event_data:
reject_reason = self.reject_reasons.get(event_data['reason'], RejectReason.OTHER)
else:
reject_reason = None
if event_type == EventType.REJECTED:
# This event has a somewhat different structure than the others...
description = description or event_data.get("reject", {}).get("reason")
reject_reason = reject_reason or RejectReason.OTHER
if not recipient:
try:
to_email = parse_single_address(
event_data["message"]["headers"]["to"])
except (AnymailInvalidAddress, KeyError):
pass
else:
recipient = to_email.addr_spec
return AnymailTrackingEvent(
event_type=event_type,
timestamp=timestamp,
message_id=message_id,
event_id=event_id,
recipient=recipient,
reject_reason=reject_reason,
description=description,
mta_response=mta_response,
tags=tags,
metadata=metadata,
click_url=event_data.get('url'),
user_agent=event_data.get('client-info', {}).get('user-agent'),
esp_event=esp_event,
)
# Legacy event handling
# (Prior to 2018-06-29, these were the only Mailgun events.)
legacy_event_types = {
# Map Mailgun event: Anymail normalized type
'delivered': EventType.DELIVERED,
'dropped': EventType.REJECTED,
'bounced': EventType.BOUNCED,
'complained': EventType.COMPLAINED,
'unsubscribed': EventType.UNSUBSCRIBED,
'opened': EventType.OPENED,
'clicked': EventType.CLICKED,
# Mailgun does not send events corresponding to QUEUED or DEFERRED
}
legacy_reject_reasons = {
# Map Mailgun (SMTP) error codes to Anymail normalized reject_reason.
# By default, we will treat anything 400-599 as REJECT_BOUNCED
# so only exceptions are listed here.
499: RejectReason.TIMED_OUT, # unable to connect to MX (also covers invalid recipients)
# These 6xx codes appear to be Mailgun extensions to SMTP
# (and don't seem to be documented anywhere):
605: RejectReason.BOUNCED, # previous bounce
607: RejectReason.SPAM, # previous spam complaint
}
def mailgun_legacy_to_anymail_event(self, esp_event):
# esp_event is a Django QueryDict (from request.POST),
# which has multi-valued fields, but is *not* case-insensitive.
# Because of the way Mailgun merges user-variables into the event,
# we must generally use the *first* value of any multi-valued field
# to avoid potential conflicting user-data.
esp_event.getfirst = querydict_getfirst.__get__(esp_event)
event_type = self.legacy_event_types.get(esp_event.getfirst('event'), EventType.UNKNOWN)
timestamp = datetime.fromtimestamp(int(esp_event['timestamp']), tz=utc) # use *last* value of timestamp
# Message-Id is not documented for every event, but seems to always be included.
# (It's sometimes spelled as 'message-id', lowercase, and missing the <angle-brackets>.)
message_id = esp_event.getfirst('Message-Id', None) or esp_event.getfirst('message-id', None)
if message_id and not message_id.startswith('<'):
message_id = "<{}>".format(message_id)
description = esp_event.getfirst('description', None)
mta_response = esp_event.getfirst('error', None) or esp_event.getfirst('notification', None)
reject_reason = None
try:
mta_status = int(esp_event.getfirst('code'))
except (KeyError, TypeError):
pass
except ValueError:
# RFC-3463 extended SMTP status code (class.subject.detail, where class is "2", "4" or "5")
try:
status_class = esp_event.getfirst('code').split('.')[0]
except (TypeError, IndexError):
# illegal SMTP status code format
pass
else:
reject_reason = RejectReason.BOUNCED if status_class in ("4", "5") else RejectReason.OTHER
else:
reject_reason = self.legacy_reject_reasons.get(
mta_status,
RejectReason.BOUNCED if 400 <= mta_status < 600
else RejectReason.OTHER)
metadata = self._extract_legacy_metadata(esp_event)
# tags are supposed to be in 'tag' fields, but are sometimes in undocumented X-Mailgun-Tag
tags = esp_event.getlist('tag', None) or esp_event.getlist('X-Mailgun-Tag', [])
return AnymailTrackingEvent(
event_type=event_type,
timestamp=timestamp,
message_id=message_id,
event_id=esp_event.get('token', None), # use *last* value of token
recipient=esp_event.getfirst('recipient', None),
reject_reason=reject_reason,
description=description,
mta_response=mta_response,
tags=tags,
metadata=metadata,
click_url=esp_event.getfirst('url', None),
user_agent=esp_event.getfirst('user-agent', None),
esp_event=esp_event,
)
def _extract_legacy_metadata(self, esp_event):
# Mailgun merges user-variables into the POST fields. If you know which user variable
# you want to retrieve--and it doesn't conflict with a Mailgun event field--that's fine.
# But if you want to extract all user-variables (like we do), it's more complicated...
event_type = esp_event.getfirst('event')
metadata = {}
if 'message-headers' in esp_event:
# For events where original message headers are available, it's most reliable
# to recover user-variables from the X-Mailgun-Variables header(s).
headers = json.loads(esp_event['message-headers'])
variables = [value for [field, value] in headers if field == 'X-Mailgun-Variables']
if len(variables) >= 1:
# Each X-Mailgun-Variables value is JSON. Parse and merge them all into single dict:
metadata = combine(*[json.loads(value) for value in variables])
elif event_type in self._known_legacy_event_fields:
# For other events, we must extract from the POST fields, ignoring known Mailgun
# event parameters, and treating all other values as user-variables.
known_fields = self._known_legacy_event_fields[event_type]
for field, values in esp_event.lists():
if field not in known_fields:
# Unknown fields are assumed to be user-variables. (There should really only be
# a single value, but just in case take the last one to match QueryDict semantics.)
metadata[field] = values[-1]
elif field == 'tag':
# There's no way to distinguish a user-variable named 'tag' from an actual tag,
# so don't treat this/these value(s) as metadata.
pass
elif len(values) == 1:
# This is an expected event parameter, and since there's only a single value
# it must be the event param, not metadata.
pass
else:
# This is an expected event parameter, but there are (at least) two values.
# One is the event param, and the other is a user-variable metadata value.
# Which is which depends on the field:
if field in {'signature', 'timestamp', 'token'}:
metadata[field] = values[0] # values = [user-variable, event-param]
else:
metadata[field] = values[-1] # values = [event-param, user-variable]
return metadata
_common_legacy_event_fields = {
# These fields are documented to appear in all Mailgun opened, clicked and unsubscribed events:
'event', 'recipient', 'domain', 'ip', 'country', 'region', 'city', 'user-agent', 'device-type',
'client-type', 'client-name', 'client-os', 'campaign-id', 'campaign-name', 'tag', 'mailing-list',
'timestamp', 'token', 'signature',
# Undocumented, but observed in actual events:
'body-plain', 'h', 'message-id',
}
_known_legacy_event_fields = {
# For all Mailgun event types that *don't* include message-headers,
# map Mailgun (not normalized) event type to set of expected event fields.
# Used for metadata extraction.
'clicked': _common_legacy_event_fields | {'url'},
'opened': _common_legacy_event_fields,
'unsubscribed': _common_legacy_event_fields,
}
class MailgunInboundWebhookView(MailgunBaseWebhookView):
"""Handler for Mailgun inbound (route forward-to-url) webhook"""
signal = inbound
def parse_events(self, request):
return [self.esp_to_anymail_event(request)]
def esp_to_anymail_event(self, request):
# Inbound uses the entire Django request as esp_event, because we need POST and FILES.
# Note that request.POST is case-sensitive (unlike email.message.Message headers).
esp_event = request
if 'body-mime' in request.POST:
# Raw-MIME
message = AnymailInboundMessage.parse_raw_mime(request.POST['body-mime'])
else:
# Fully-parsed
message = self.message_from_mailgun_parsed(request)
message.envelope_sender = request.POST.get('sender', None)
message.envelope_recipient = request.POST.get('recipient', None)
message.stripped_text = request.POST.get('stripped-text', None)
message.stripped_html = request.POST.get('stripped-html', None)
message.spam_detected = message.get('X-Mailgun-Sflag', 'No').lower() == 'yes'
try:
message.spam_score = float(message['X-Mailgun-Sscore'])
except (TypeError, ValueError):
pass
return AnymailInboundEvent(
event_type=EventType.INBOUND,
timestamp=datetime.fromtimestamp(int(request.POST['timestamp']), tz=utc),
event_id=request.POST.get('token', None),
esp_event=esp_event,
message=message,
)
def message_from_mailgun_parsed(self, request):
"""Construct a Message from Mailgun's "fully-parsed" fields"""
# Mailgun transcodes all fields to UTF-8 for "fully parsed" messages
try:
attachment_count = int(request.POST['attachment-count'])
except (KeyError, TypeError):
attachments = None
else:
# Load attachments from posted files: Mailgun file field names are 1-based
att_ids = ['attachment-%d' % i for i in range(1, attachment_count+1)]
att_cids = { # filename: content-id (invert content-id-map)
att_id: cid for cid, att_id
in json.loads(request.POST.get('content-id-map', '{}')).items()
}
attachments = [
AnymailInboundMessage.construct_attachment_from_uploaded_file(
request.FILES[att_id], content_id=att_cids.get(att_id, None))
for att_id in att_ids
]
return AnymailInboundMessage.construct(
headers=json.loads(request.POST['message-headers']), # includes From, To, Cc, Subject, etc.
text=request.POST.get('body-plain', None),
html=request.POST.get('body-html', None),
attachments=attachments,
)