feat: Add user leaderboard API, Cloudflare Turnstile integration, and support ticket categorization.

backend/apps/support/models.py

@@ -13,6 +13,22 @@ class Ticket(TrackedModel):
         (STATUS_CLOSED, 'Closed'),
     ]
 
+    CATEGORY_GENERAL = 'general'
+    CATEGORY_BUG = 'bug'
+    CATEGORY_PARTNERSHIP = 'partnership'
+    CATEGORY_PRESS = 'press'
+    CATEGORY_DATA = 'data'
+    CATEGORY_ACCOUNT = 'account'
+
+    CATEGORY_CHOICES = [
+        (CATEGORY_GENERAL, 'General Inquiry'),
+        (CATEGORY_BUG, 'Bug Report'),
+        (CATEGORY_PARTNERSHIP, 'Partnership'),
+        (CATEGORY_PRESS, 'Press/Media'),
+        (CATEGORY_DATA, 'Data Correction'),
+        (CATEGORY_ACCOUNT, 'Account Issue'),
+    ]
+
     user = models.ForeignKey(
         settings.AUTH_USER_MODEL,
         on_delete=models.SET_NULL,
@@ -22,6 +38,13 @@ class Ticket(TrackedModel):
         help_text="User who submitted the ticket (optional)"
     )
     
+    category = models.CharField(
+        max_length=20,
+        choices=CATEGORY_CHOICES,
+        default=CATEGORY_GENERAL,
+        db_index=True,
+        help_text="Category of the ticket"
+    )
     subject = models.CharField(max_length=255)
     message = models.TextField()
     email = models.EmailField(help_text="Contact email", blank=True)
@@ -39,10 +62,11 @@ class Ticket(TrackedModel):
         ordering = ["-created_at"]
 
     def __str__(self):
-        return f"[{self.get_status_display()}] {self.subject}"
+        return f"[{self.get_category_display()}] {self.subject}"
 
     def save(self, *args, **kwargs):
         # If user is set but email is empty, autofill from user
         if self.user and not self.email:
             self.email = self.user.email
         super().save(*args, **kwargs)
+